Refunds

At CamelGuard we want you to be completely satisfied with your purchase. If you’re not happy with your order for any reason, we offer a hassle-free return and exchange process. Below, you’ll find all the details on how to return or exchange your items.

 

Return Policy

  • Free 30-Day Returns: You can return any item within 30 days of purchase for a full refund. The item must be in its original condition, unused, with all tags and packaging intact. We cover the cost of return shipping, so you can shop with confidence.

 

How to Initiate a Return

  • To start a return, please visit our Returns page and follow the simple instructions to generate a prepaid return label. Once your return is received and inspected at our fulfillment center, we’ll process your refund to the original payment method within 5-7 business days.

 

    What if the Item I Want is Out of Stock?

    • If the item you wish to exchange is out of stock, we’ll issue a refund to your original payment method instead.

    For more information or any questions, please contact us at support@camelguard.com.